Job Overview
Apply now I am currently partnering with a global leader in the energy sector who are based in the West End. Due to one of the team going on maternity leave in the next month, they are now looking to bring on board a Third Party Debt Recovery Specialist to take on their own ledger of aged debt whilst also managing all third party and legal relationships within the business. Identifying customer accounts in need of escalation action, including authorisation of site or customer visits, legal and traceTo support the collection process by chasing overdue invoices by telephone, email & letter within agreed timescalesCompile documentation for all legal such as letter before action (LBA'S) winding up petitions, DCA, PDV and Isolation action where required.To take ownership for your allocated portfolio of customer and ensure timely completion of all jobsTo instigate appropriate recovery action when customers do not comply with their agreed credit termsDemonstrate good communication, interpersonal skills and ability to develop working relationships with external customers, finance and non-finance personnel alikeTo monitor the performance of the ledger through our risk alert system and take action where requiredMaintain accurate records of all activityHandle complex disputes and queries with all internal and external partiesPrepare customer account reconciliations where requiredMaintaining contact with clients to ensure invoices are clear for payment and agreeing payment plans/settlementsSite visits where requiredRegular Third Party Supplier meetings/conference callsMaintains accurate individual measurement and performance statisticsObtains sufficient information to assess the creditworthiness of new and existing customersBe receptive to change and possess the flexibility to adapt your contribution to the changing environment To be a good fit for this role, you must have the following background: A good knowledge dealing with Debt Collection Agencies and Solicitors, preferably within the energy industry but not essential.Self-motivated, strong team player and ability to meet strict deadlinesAble to perform with minimum supervision and under time pressureBe highly numerate and possess strong PC application skills e.g. intermediate/advanced excel, wordGood working knowledge of SAP If you feel this role would suit you and you are on short notice, or immediately available, please apply via this advert or drop your CV across to me directly at .