Job Overview

Apply now Duties and responsibilities Office based control of spare part ordering, administration, supply and forecasting;Stock take management via our service providers own processes;Stock level advice and audit;Authorise and process spares orders from our Business Customers. Please note - no selling is required as the role is to ensure the smooth running of our spares ordering portal;Responding to Customer Service enquiries and issues, logging complaints and helping to resolve repair delaysFast, accurate and precise data entry using SAP, MS Excel, CRM and other internal systems;Assist with monthly reports working closely with the Service Manager;Responsible for being an integral part of the service team and contribute to the smooth running of the department. Qualifications Demonstrate excellent customer service at all times and across all levels;Quick and accurate data entry and control of spares orders;Possess a confident, pro-active and can-do attitude and the ability to work under pressure in a busy, fast paced environment;Good levels of IT and software knowledge including SAP and MS Excel and demonstrate the ability to adapt and learn new skills and systems with ease;Demonstrate a proven logical, methodical and process driven mind-set;Professional, focused and the ability to juggle numerous tasks at once whilst ensuring accuracy and quality is retained at all times.

Key Requirements

Customer Service General Administration Microsoft Office Stock Management Parts Ordering