Job Overview

Apply now SCOPE LEAP leads the world in the development and sale of cloud based legal practice management software for small law firms on a Software as a Service (SaaS) model. We employ more than 300 people, have offices in the USA, Australia and the UK with more than 12,000 law firms using our software worldwide. We are seeking a Renewals Specialist to join our highly motivated, high dedicated and growing team in our Manchester office. LEAP will provide you with the best training, equipment, mentoring and support in order for you to be successful. At LEAP, we care about what we do and the people we work with We continually improve to be the best We NEVER EVER GIVE UP! We employ people who are smart and can get things done. POSITION PURPOSE This is a full-time position responsible for the renewal of all existing clients while developing and maintaining excellent customer relationships with ongoing clients. POSITION RESPONSIBILITIES Demonstrating the key benefits of LEAP to existing clients online and onsiteExcellent negotiating skillsDiscussing client requirements and reactions to product queries and forming a clear understanding of our clients' needsAchieving individual and team targetsLiaising with senior staff to determine sales strategies and targetsMonitor internal reports and keeping up to date with weekly reports WHAT WE NEED FROM YOU The successful candidate needs to be highly self-motivated and have a confident attitude. Your presentation and communication skills, along with your ability to build a good relationship with clients will see you excel in this role. You will be required to travel the UK regularly, so a driving licence wold be beneficial. Minimum two years experience in a sales or account management position is essential. This role could be suited to a role like: Client success consultantPartner network co-ordinatorHelpdesk consultantProduct Specialist KEY PERSON SPECIFICATION Exceptional organisational skills and self-disciplineSuperb communication skills, both written and verbalAn ability to work quickly & build strong relationshipsAn in-depth knowledge of Word, Excel and OutlookAn ability to demonstrate our product on a new feature basis and more if requiredPositive and professional attitude ADVANCED PERSON SPECIFICATION An understanding and keen interest in being target drivenLEAP certification, or an aptitude for quick learningAn understanding of small law firm's culture and expectationsThe ability to be quick thinking under pressure and remain calm during negotiations would be an advantage in this role Working hours 0830-5pm with a strong commission structure, excellent working environment, and a superb work culture. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Key Requirements

Account Management Legal Practice Sales Executive SaaS