Job Overview

Apply now iRecruit Partners are currently working with a company based in Bracknell who are looking for a Property Administration Assistant to join their rapidly expanding team. You will be dealing with the day to day property management of residential portfolios owned by Corporate Clients, dealing with Landlords, Tenants and Contractors, and ensuring at all times that activities are in accordance with the service level agreements between the company and their clients and best practice. You will manage the lettings process for vacant properties under management. These portfolios are under instruction of large Corporate Landlords and will involve ensuring that the process is managed to ensure the minimum of voids periods and therefor reduce rental loss to the clients. MAIN RESPONSIBILITIES: Day to day management of properties through Property Management IT system and other computer records, including general enquiries, repairs, legal documentationCarrying out property visits on a periodic basis (including some check out, check ins and inventories as required)Arranging repairs and maintenance as required and ensuring strict service levels are adhered to regarding completion times and commitment for expenditure in line with client requirements. Ensuring all expenditure is cost effective and commitment to spend for portfolio is well maintained to ensure positive investment for clientsSourcing and instructing local sub agents to obtain optimum lettings performance. To liaise with local sub agents to ensure that the properties are fully marketed and obtain details of viewings and interestTo assess property portfolios to ensure that every endeavor has been made to ensure that properties are let as quickly as possible and to develop marketing strategies on specific units and schemesTo draw up and place effective advertisements using online upload systems and check and monitor adverts placed by sub agentsDealing with strict procedures to ensure that properties are let in accordance with client requirementsChasing sub instructed agents for return of signed documentation and initial fundsAssessing applications received from local sub agents and assessing suitabilityAttending Corporate client meetings to discuss lettings strategies and explaining performance on void propertiesContinual assessment of properties to ensure that market rental figure is at optimum level but also competitive in variety of local marketsTo prepare detailed reports for clients and management to show progress of lettings to date and activity on individual portfoliosTo set up new tenancies on PropCo system ensuring system is kept up to dateTo carry out referencing on applicants to ensure they comply with Landlord requirementsPreparation of new tenancy documentationProcessing invoices in line with department procedure and client service levels and requirements (including ensuring validity of invoice for payment, compliance of invoice and authority for payment by client held)Liaison with clients, tenants, contractors, internal colleagues and othersControl and handling of queries/complaints in accordance with procedureAttending review meetings with clients to report on progress of portfolios in line with agreed timescales (could involve overnight stays away)Attending Court in order to represent clients in regards to possession hearings or those for non-payment of rent (could involve overnight stays away)Liaising with other colleagues with the department in regards to lettings and credit control to ensure you have full knowledge and oversight of all aspects of the portfolios that you are managing at all timesYou are responsible for being aware of your own training and development needs and identifying those needs to your Line ManagerManaging property portfolio to ensure that it is being run as efficiently as possible for the client and ensuring the optimum income rates for their investmentsInvesting in the company policy to ensure that this is encompassed by the team and those managing the portfoliosPreparation of reports to Senior Management to reflect performance, expenditure actual and commitment REQUIRED SKILLS AND EXPERIENCE: Experience within residential property management desirableIdeally, You will be highly motivated with previous experience of the lettings marketYou will be dealing with large corporate clients and therefore must be presentable and well-spoken and experienced in reporting in such situationsQualification to ARLA/NFOPP Legal Advanced level or equivalent desirableFirst class customer service skillsExcellent organisation, prioritization and time management skills with a strong attention to detailAbility to work proactively and comfortable/excited at using their own initiative in a fast paced environment where priorities can change regularlyStrong communication, influencing and relationships skills, with a strong customer centric approach (comfortable working with colleagues at all levels within the organisation)High levels of energy, drive, enthusiasm with a passion for developing themselves and being an active and supportive member of a high performing teamHigh level of competency in IT along with excellent written and spoken English KEYWORDS: Administration / Property / Lettings / Clients / Customers

Key Requirements

Landlord Lettings Property Property Management Administration