Job Overview

Apply now Operations Team Leader - Examinations, Education Charity £26,500 + benefits (includes regular weekend work) Are you an experienced customer service professional with excellent communication skills who is able to provide a high-level of administrative support to the running of an examination centre? A prestigious education organisation is looking for an experienced administrator, ideally with some leadership experience, to act as first point of contact for examiner/candidate queries and to deal with complaints and escalate where necessary. You will oversee departmental policies and procedures and support staff training and development needs. Quality checks are important and so you will oversee rigorous accuracy checks of documentation and candidate identification and ensure these are in line with governmental requirements. You will also get involved with marketing and other special projects and any ad-hoc duties as necessary. If you have strong IT skills, have the desire and ability to train and coach a team and have exemplary communication and relationship building skills, email your CV today, or call for an informal chat. For more information and to apply for this vacancy please email your CV to the contact details below. A consultant will contact you within 5 days if you are successful with your application. Excel Recruitment Ltd. Employment Agency / Business. ISO9001:2008 accredited.

Key Requirements

Administrative Support Customer Service Line Management