Job Overview

Apply now Celebrating recent wins with increased Domestic and International passenger numbers, increased net profit, and lucrative new flights out of Heathrow Airport - my client, a well known International Airline have grown from strength to strength and are looking to expand their operations at their European Headquarters based in Central London. We are currently looking for Customer Service Agents that can speak Japanese. This is a fantastic opportunity to join an international airline in a strong period of growth, and for someone who wants to develop within the aviation industry. Key responsibilities; Provide a high level of Customer Care via the telephone, emailHandle reservations and bookings for flights, hotels and railTicketing, issuing, reissuing tickets and refundsAssist with internal queries from other offices; airports, cargo etc.Maintain accurate and up to date records on the in-house system (training provided) Key requirements; Fluent JapaneseCustomer Service backgroundStrong communication skills - verbal & writtenStrong IT skillsAble to work to strict targets & deadlines Key Benefits; A generous salaryUp to 25 days holiday, plus bank holidaysStaff travel - worldwideAnnual bonusExcellent development/progression opportunities Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy.Parkside Recruitment is an Equal Opportunities Employer.

Key Requirements

Customer Service German Japanese Russian Reservation