Job Overview

Apply now IT Project Support Analyst - Central London Our client, a rapidly expanding software company, is looking for a bright, articulate and customer friendly IT Project Support Analyst to assist the Project Managers during project delivery, by undertaking delivery related tasks. The IT Project Support Analyst will be responsible for delivering suites of tasks within defined timeframes. You will be based in their Central London office in Farringdon. The role will involve working internally and externally- Supporting the project managers on various tasks as per project requirementsCoordination of resources to deliver specific requirementsLiaising with clients to gain specific information to support project deliveryResponsibility for various individual work stream deadlines against overall project plan Personal Specification Knowledge & Qualifications: Basic technical knowledge of software configuration, usage, installation and infrastructure.Theoretical knowledge of project delivery & support best practiceUnderstanding of specific challenges in working within software development and deliveryPrince 2 FoundationITIL Foundation Experience: Essential Broad general IT experienceStrong communication skillsProven ability of providing product or customer supportExperience of working under tight time and quality pressure Personal qualities: Natural communicator as will be significant client interaction.Self-motivated to learn new skills and driven to succeedMeticulous eye for detail, including excellent written and verbal communication skills.Thrives on driven day-to-day problem solving, and pressured scenarios.Committed to continual process improvement including measuring the impact of change.Team player, with ability to build strong relationships with all staffCustomer service ethos, with approach to finding pro-active solutions that deliver client satisfaction The IT Project Support Analyst role would suit someone of graduate calibre who wants to join a successful software company and offers excellent career prospects for the right individual. IT Project Support Analyst - Central London

Key Requirements

ITIL Project Management PRINCE2 Project Delivery Project Support