Job Overview

Apply now Who We Are SwimTrek is the world's leading open water swimming tour operator, with tours in over 40 locations across the globe. As an innovative company within the ever-growing field of adventure travel, we are constantly looking to develop our product in order to offer our customers a holiday experience that they will never forget. Full Time Customer and Sales Advisor We are currently looking to increase our head office team by adding an enthusiastic and well-organised member of staff to our dynamic Customer and Sales team. Based in our vibrant Hove office, located just 100 metres from the seafront, the position covers a range of customer-facing responsibilities. From responding to customer enquiries and supplier communications via email, phone and live chat, to basic website editing and general office administration, this is a fantastic opportunity to become involved in a rapidly growing international travel company. Required Skills and Experience Strong focus on delivering exceptional customer serviceExcellent verbal and written communication skillsPro-active approach to work, with a keen eye for detailAbility to multi-task and manage time effectivelyHigh level of initiative and ability to work independentlySelf-motivated and flexible approach to workAbility to work under pressure, think ahead and prioritise tasks appropriatelyGood I.T. skills, including a working knowledge of all Microsoft applicationsAbility to quickly learn new skills and systemsFriendly and enthusiastic, with strong interpersonal skillsFlexibility with working days and hours In addition to the above skills, experience in the travel industry and an interest in open water swimming would both be preferable, however these are not essential for the correct candidate. Working Hours This is a full time position, working 37.5 hours per week. Our office hours are from 09:00-18:00, from Monday to Saturday. The successful applicant will be required to work four days during the week and one day on the weekend. Salary £16,000-£18,000 depending on skills and previous experience. How to Apply If you feel that you are the right person for this position and that you can bring the required skills to the role, please apply before Friday 16 March 2018.

Key Requirements

Communication Skills Customer Service Microsoft Office Office Administration Sales