Job Overview

Apply now Location: Leatherhead based with occasional travel to Swindon ICC and client sites Responsible for providing analytical and support skills to facilitate the operation of the project. Ensuring documents are provided to requestors in a timely fashionEnsuring documents are correctly loacated in SharePoint with the correct Mets dataProviding the project/customer with relevant data, information and knowledge to assist them in making informed decisions; andAssisting the customer with the implementation of any initiatives.Ensure all deliverables to the client are peer challenged/critiqued and approved prior to issue Supporting the project to deliver client satisfaction with agreed outcomes and best practice methodology The role is responsible to the IM/IT Manager for: Supporting supplier and industry relationships in order to maximise potential opportunities Supporting customer relationships in line with operational business need Ensuring contractual obligations are delivered and sustained Verification and agreement with client of savings/benefits delivered Deliver initiatives in line with industry best practice - demonstrating value added to the client Active client management including formal reporting and informal relationship management and development Assist in the development and maintenance of tools/processes which support the IGDSS and projects goals Internal colleague relationship management and opportunity development Support compliance with processes and procedures to satisfy internal and external auditors Tracking and on time delivery of proposed initiative deliverables Representing Best Practice in support of KBR Property Solutions Supply Chain Centre of Excellence maintaining an Operations Manual for all service arrangements. Competencies: Leadership - sees the bigger picture/interpret strategy, leads by example, motivates others, makes decisions, initiates action, takes responsibilityCommunication and influencing - establishes communication channels, actively listens, clarifies, gives/seeks feedback, clear and concise, persuasive/negotiates with othersPeople Management - fosters team/individual performance, achieves results, sets targets and reviews against them, leads, motivates and empowers others, deals with issues, coaches and encourages othersOrganisational skills - plans well in advance, sets clear objectives, manages time/delegates, reviews progress against plan, ensures sufficient resources, encourages improvements,Commercial and Financial awareness - effective financial management, maximises use of resources, identifies business opportunitiesResults orientation - satisfies internal/external customers, effective performance management, addresses cross functional issues and technical issues, knowledge of systems and processes Interpersonal skills - builds positive relationships, demonstrates emotionally stability, confident in own ability, approachable to all staff, shows respect and tolerance Qualifications: Essential: Engineering/IT/Science/Applied Science Degree or equivalent combination of training and experience Desirable: Knowledge of SharePoint and associated tools - InfoPath and Nintex Knowledge of record/document management Experience in implementing efficient IT systems which are ergonomically designed and lead to greater productivity Knowledge of CAFM systems - Concept Evolution/Maximo Experience and Skills: Knowledge of the implementation of business process especially record/document management Understanding the process mapping and process reengineering techniques and demonstrable application thereof Strong presentation skills and experience of presenting to a range of high level stakeholders Knowledge of Supplier and Customer Relationship management tools and techniques and their application IT Skills - Good working knowledge of databases and reporting Inquisitive by nature, able to challenge the norm and seeks to drive improvement through evidence and using soft skills combined with data to build advocacy Analytical thinking Organised - ability to plan, prioritise and delegate where required Shows initiative, self-starter Sets and meets challenging goals and seeks long term improvement Strong communication skills and the ability to deliver excellent customer service with strong customer focus. Strong team player and role model, capable of gaining trust and support of team and customer. Full security clearance, or be in a position to obtain security clearance.

Key Requirements

Communication Skills Leadership Management Information Organisational Skills Presentation Skills