Job Overview

Apply now The Digital Product Manager will play a commercial role in the team. The company will look to you to create and own the product performance and customer journey for their online and mobile digital channels. This is a great opportunity to showcase and enhance your specialist skills while working as part of an award-winning team, building innovative, market leading products and services. Key components include: Develop a deep understanding of their digital experience to review and challenge existing processes as well as developing innovative solutions that always put the customers first.You will lead the digital operation plan to ensure all targets and KPIs are met.The company will look to you to use your expertise to guide and advise your colleagues across the Customer Network, supporting the company to better understand and deliver for their customers. About you A graduate degree or equivalent (computer science and computer programming or Digital technology degrees are preferable but not mandatory).Experience in a digital commerce environment - including using customer segmentation techniques, applying emerging technologies and an understanding of value based marketing principles.Experience working & delivering products within complex, matrix organisations or project environments will be crucial to success in this role About the company Digital and Commercial Performance team for a leading Financial Services Company is revolutionising the customer experience through digital technology, making a real impact on people's lives. It's an environment of constant innovation, ideal for people from various e-commerce and digital backgrounds who dream big, thrive on delivering smarter solutions to difficult problems and believe that anything is possible when great minds work together.

Key Requirements

Customer Satisfaction Digital Channels Product Management