Job Overview

Apply now 3 Great Reasons to apply for this role: Forward Thinking BusinessCollaborative Team EnvironmentGreat Product and Innovative Sector Role Responsibilities: To champion the CRM system - Salesforce. Regular Customer contact Inform customer of unit prices, discount opportunities for upgradiesUpdate records and customer invoicing informationReview/research, and resolve customer questions, complaints and issuesCoordinate scheduling between the team when on-site installation is required About You: Customer service experience preferableMust be competent with CRMExcellent verbal/written communication skills requiredDemonstrated ability to build strong customer relationshipsAbility to problem solve and create solutionsCommercial awarenessStrong planning and organisational skillsMust be able to work in a fast paced, constantly changing environment with the ability to multitask and attention to detailSense of urgency and results drivenProfessional demeanorMust be personable and communicate well

Key Requirements

Salesforce/Sales Support/Account management/Customer Service/Microsoft Office