Job Overview

Apply now Credit and Billings Manager - Negotiable Salary - Utilities Organisation - Permanent- Hertfordshire Our client, a leading Utilities organisation based in Hertfordshire are currently recruiting for a Credit and Billings Manager on a permanent basis. Duties: Manage daily processes across the department, oversee staff who are running these processes and help motivate the teamHandle disputed accounts and liaise with customers where escalations require itCommunicate to a wide range of stakeholdersProduce and analyse reports, making recommendations or highlighting areas for improvement.Problem solving for a wide range of issuesWork with several different bespoke systemsBuild relationships with other departments to ensure an integrated approach to billing and credit controlLiaise with 3rd parties to develop and streamline processesManage the transfer from the manual CC function to the CRM system cyclesAnalyse the aged debtors and improve reporting to show progress on reducing these levels.Establish process to focus debt chasing to targeted levels (in line with expectations set by the Exec Team)Help to define true backlog and agree an action plan for resolution/write off and work with other departments to create and deliver solutions for the hard-core debtors/problem sites which are still having a live impact if the company is unable to get rid of the supply Requirements: Experience of managing teams of 5-10 in credit and billingsUtilities/Energy industry experience is a mustA track record of process improvementExperience of driving growth within an SME organisationRecruitment of team members experience To apply for this role please email

Key Requirements

Credit Control and Billings Manager