Job Overview

Apply now Vacancy Reference: C-ASM-DEVON-SW-0803Job Title: Area Support Manager (Cleaning)Job Type: Full-Time; PermanentLocation: Devon, Cornwall & Somerset areaSalary: CompetitiveBenefits: 20 days holiday plus 8 bank holidays; Basic Pension; Company vehicle and fuel card Servest are recruiting for an Operational Support Manager to manage approx. 50 client premises for a High Street brand within the Devon / Cornwall / Somerset area for our retail division. You will be directly responsible for our in-store cleaning operatives, ensuring that they deliver contracted hours & days of cleans. You will also be responsible for recruitment, retention & training of our cleaning operative's in-store & providing all the necessary tools to complete the service in-store. Reporting directly into the Regional Operations Manager, you will be responsible for ensuring your team are performing effectively and Service Delivery Performance for our Client is continuously improved. We are looking for a candidate looking to progress their career in Cleaning management, ideally with experience of supervising / managing multiple sites (ideally in the Retail Cleaning environment). You are someone who can be hands on when required, to ensure contractual requirements are delivered to the client and someone who has a real passion for providing exceptional levels of service. Hours of Work will be around 35 hours per week. You will need to be flexible as start / finish times will be determined as required, to suit the needs of the business. Duties will include Management and development of in-store cleaning operatives to maximise performanceReport writing / data submissions to line management as requiredDeveloping strong customer relationships with all Client Store Management teams around your area, to ensure total alignment with contractual requirementsBudgetary (Payroll) responsibility for all client stores within your areaEnsuring staffing requirements are fulfilled at all client premises in your area - you may be required to be hands-on as necessary to cover holidays / sickness / vacant storesEnsuring compliance with all HR and H&S legislation, policies & procedures at all times The successful candidate You will have previous supervisory / management experience within the cleaning industry - ideally with a retail environmentYou will have excellent communication skills - having the ability to communicate well at all levelsYou will possess excellent Time Management skills - the ability to manage your own diary effectivelyYou will have a proven ability to deliver exceptional service and be ready to adapt to customer`s requirementsYou will possess a Full & Valid Driving Licence - This is a mobile role and ability to self-commute around your Area is required We offer excellent career and development opportunities, as an organisations that's proud of its great people, we believe in the opportunity to recognise and share success, that's why we offer a competitive salary and additional benefits. Servest is an equal opportunities employer and rely on diversity to deliver our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, religion or nationality If you are interested in applying for this role and meet the above criteria, please send your CV together with details of the position you are applying for. ** NO AGENCIES PLEASE**

Key Requirements

Cleaning Facilities Management Retail Cleaning Area Cleaning Manager Devon