Job Overview

Apply now Area Development Manager £34,000 - £38,000 + bonus + benefits East Kent Our Client a rapidly expanding organisation within the Funeral Sector is looking for an experienced Area Development Manager to join their team. With over 140 branches, the company have grown significantly. The company is investment backed and has strong acquisition targets to triple further in size over the next 5 years. It really is a great time to join the organisation. Reporting to the Regional Development Director, you will ensure the consistent delivery of the highest levels of client service in this multisite management position across 3 branches initially (due to grow) in the East Kent area. You will focus on building and maintaining the image of the business in local communities, growing the business consistently through community engagement, opinion formers and building the local reputation. Key responsibilities include: - Leading, inspiring and motivating the area teams to deliver excellence in client serviceEnsuring the consistent performance of assigned branches to key indicators and metrics across Client Service measurements, financial targets and business growth goalsSatisfying budgetary controls on a monthly, quarterly and annual basisIncreasing market share and achieving business growthWorking collaboratively with all employees and senior management teamsImproving the scale and quality of community outreach activity in the local area, building positive and proactive relationshipsEnsuring the consistent delivery of the highest levels of client serviceManaging the performance of all employees under your directionSuggesting refinements and improvements in client service and assisting with in house training to improve performanceEnsuring successful audit results of quality standards for the branchesEnsuring that company policy and procedures are adhered to at all times across each branchKeeping aware of and being sensitive to the needs of bereaved peopleIdentifying the training needs of the teams to ensure they are fully trained in all ranges of servicesIdentifying and implementing specific marketing initiativesSharing "best practice" and successes with colleagues To be considered for this role suitable candidates will have:- Proven, substantial experience within the funeral industryDedication to the provision of excellent funeral servicesExceptional client focusExperience developing/managing teams, driving effective teamworkBuilding and maintaining client relationships and service standardsRespecting the deceased and their loved onesEffective communication and interpersonal skillsStrong community engagement and presenceExcellent IT skillsHold a current driving licence Brite Recruitment are an independent Recruitment Consultancy operating UK wide. We recruit for SME's, National and Global Clients across the commercial Spectrum placing permanent, contract and temporary professionals. To Apply, send your CV to us or call for more information.

Key Requirements

Business Development Management Training Funerals