Job Overview

Apply now Company: Rated People We're the UK's leading online marketplace connecting homeowners with over 50,000 local tradespeople nationwide. Our goal is to take the stress out of home improvements for both homeowners and tradespeople. Since our launch in 2005, we've seen more than 4 million home improvement jobs posted by homeowners and have accumulated more than 750,000 tradespeople reviews. We're passionate about delivering the best possible experience for our customers. THE ROLE As an Account Manager, you will be supporting clients over the phone and on occasion face to face, with product training, day to day queries as well as more in depth reviews of their ROI. This role will be a hybrid role at first with the initial focus being to up sale existing large clients onto our new packages and then managing these Accounts. The aim of becoming purely Account Management as you progress within the role. Daily responsibilities include: Maintain and strengthen relations with existing clientsTraining of clients both over the phone and face to faceMaintain up to date client information within (Salesforce)Uplift of existing client who are overspending onto more cost-effective packages ABOUT YOU . Have two or more years exceeding sales targets within a similar roleKnowledge or experience in a digital marketing environmentDemonstrate experience in building a rapport with customersAble to have analytical and data driven discussionsUpbeat and energetic personalityWilling to get involved in side projectsCan work independently WHAT WE OFFER We will be opening a new office close to our central London HQ that will offer an environment perfect for creativity, fun and sharing ideas. We offer a competitive salary and a generous range of benefits: Participation in company share option scheme25 days' holidayPerkbox benefits schemeBike schemeLife assuranceChildcare vouchersTravel loansDirect pension contributions - 3% of base salary (with a minimum employee matched contribution of 3%) after completion of probation periodFresh fruit, coffee and tea and food cupboard

Key Requirements

Account Management Account Manager Management Sales Online Marketplace