Job Overview

Apply now Account Director Nr Hook, Hampshire c£50,000 + benefits The company is an integrated, creative communications agency with design at its heart. As a successful, award winning agency they are passionate about providing excellent levels of service and pushing the boundaries creatively, to offer the best creative solutions to their clients no matter what the brief. The Role Working as part of the senior management team, this role is pivotal to the future growth of the agency and development of their existing client accounts. The Account Director is responsible for the development, profitability and growth across a range of clients and for developing and motivating an account management team, enabling them to deliver a consistently high level of service to their clients. Day-to-Day Responsibilities To oversee and lead the account management teams as they manage and grow existing client accounts To create and develop commercial opportunities with existing clients, maximising account and revenue growth To build a pipeline of future work and ensure that the company's existing client revenue target is achieved To input into the strategic direction of client accounts based on a strong understanding of their marketing and business objectives To obtain client feedback and drive increases in client satisfaction and engagement To manage tracking and reporting of performance to ensure team accountability and quality of service To drive customer experience and achieve trusted advisor status with clients To ensure the teams are continually developing their marketing expertise To develop and retain high performing individuals and lead a high performing team To contribute to the development of a culture that enjoys the challenge of meeting stretching financial and performance targets Expertise Significant experience in a senior management position Strong marketing thinking and a comprehensive understanding of the communication disciplines Exemplary client service skills with the ability to maintain and extend client relationships Excellent time management, numeracy skills and attention to detail Well-developed interpersonal skills and experience of interacting with senior stakeholders Fluent, clear and articulate in verbal communication, with the ability to convey interest and enthusiasm when presenting Assertive and able to take charge of a situation when appropriate, with the ability to lead, motivate and influence others Proven leadership experience, effective team management skills and the ability to coach and mentor individuals Personal Skills With a positive approach and the ability to adapt to changes, you will work well within a dynamic team, meeting deadlines and exceeding customer expectations A motivated, selfstarter with a strong work ethic who can proactively see projects through from start to finish Have the ability to prioritise your own workload and multitask in a busy, pressurised environment whilst maintaining the highest level of attention to detail

Key Requirements

Management Skills Project Management Creative Solutions Exceeding Customer Expectations Influence Others